Cookies Policy
Last updated
This policy explains how we use cookies and similar technologies
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website or use our browser extension. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.
2. Our Approach to Cookies
Important: We prioritise user experience and load all cookies immediately when you visit our website. This includes essential cookies, analytics, and marketing cookies. Our cookie banner is informational and does not control cookie loading.
We use cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Service to improve it
- Ensure the security of your account
- Monitor performance and detect fraud
- Provide relevant advertising through third-party platforms
If you wish to avoid cookies, you should not use our website or should configure your browser to block cookies before visiting.
3. Types of Cookies and Storage We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function properly. They cannot be switched off in our systems.
| Cookie/Storage Name | Purpose | Expiry |
|---|---|---|
| pb-auth-token | Supabase authentication token | Session/30 days |
| pb-auth-token-code-verifier | Supabase OAuth verification | Session |
| cookie-consent-acknowledged (localStorage) | Remember that you've seen our cookie notice | Persistent |
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Service. We use this information to improve our Service and your experience. These cookies are loaded automatically when you visit our website. We rely on our legitimate interest in improving our service for basic analytics.
Note: PostHog may capture session recordings showing how you interact with our website. These recordings help us identify usability issues and improve user experience.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga, _gid | Google Analytics | Website analytics and performance | 2 years / 24 hours |
| ph_* | PostHog | Product analytics and user behaviour | 1 year |
| posthog | PostHog | Session tracking | Session |
3.3 Marketing and Advertising Cookies
These cookies are loaded automatically through Google Tag Manager when you visit our website. They help us understand our marketing effectiveness and may be used to show you relevant advertising on other platforms.
Note: Under UK data protection law, these cookies typically require explicit consent. We load them automatically for all users. If you do not wish to be tracked for marketing purposes, please configure your browser to block third-party cookies or use privacy-focused browser extensions.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _fbp, _fbc | Facebook/Meta | Ad targeting and analytics | 90 days |
| twclid, muc_ads | X (Twitter) | Ad attribution and conversion tracking | 30 days / 2 years |
| li_*, UserMatchHistory | B2B marketing insights | 6 months | |
| intercom-* | Intercom | Customer support chat (loaded via GTM) | Session/1 year |
3.4 Functional Cookies and Local Storage
These enable enhanced functionality and personalisation. We use browser localStorage (not cookies) for many preferences:
| Storage Item | Purpose | Type |
|---|---|---|
| Settings | Measurement units, distance units, stamp duty preferences | localStorage - Persistent until cleared |
| referral_code | Track referral source | localStorage - Persistent until cleared |
| History | Recently viewed properties | localStorage - Limited to last 50 items |
| Cache data | Performance optimisation | localStorage - Auto-cleared after 30 days |
| wasExtensionPromoBannerShown | Track if browser extension promotion was shown | localStorage - Persistent until cleared |
4. Third-Party Services
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and cannot access them. These services are only activated if you accept cookies:
- Google Analytics & Tag Manager
- PostHog (product analytics with session recordings)
- Meta/Facebook (advertising)
- X/Twitter (advertising)
- LinkedIn (B2B insights)
- Intercom (customer support)
- Stripe (payments - essential)
- Supabase (authentication - essential)
- Sentry (error tracking - production environments only)
When deployed on Cloudflare, additional cookies may be set for security and performance:
- __cf_bm: Bot management and security verification
- __cfruid: Rate limiting and security
5. Your Cookie Choices
5.1 Cookie Loading Approach. All cookies (essential, analytics, and marketing) are loaded immediately when you visit our website to provide full functionality and user experience. Our cookie banner is informational only and does not control cookie loading. This approach prioritises user experience but may not align with strict interpretations of UK cookie regulations.
5.2 Information Banner. When you first visit our website as a non-logged-in user, we display an informational banner about our use of cookies. Logged-in users don't see this banner for user experience reasons. The banner can be dismissed but does not affect cookie loading.
5.3 Managing Your Cookies. You can control and manage cookies in various ways:
- Through your browser settings - most browsers allow you to refuse or delete cookies
- By clearing your browser's cookies and localStorage
- Using browser extensions that block tracking
- Using the "Cookie settings" link in our website footer to reset your preferences
- Note: Blocking cookies may affect the functionality of our Service
5.4 Browser Controls. Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from all or specific websites
- Receive a warning before a cookie is stored
Please note that blocking all cookies will have a negative impact on the usability of our Service. Some features may not work properly without cookies.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We do not currently respond to DNT signals, but you can control tracking through our cookie consent tool and your browser settings.
7. Browser Extension Storage
Our browser extension does not use cookies. Instead, it uses the browser's extension storage API (chrome.storage) to:
- Store your authentication credentials securely
- Remember your preferences and settings
- Cache property data for faster loading
This storage is managed through your browser's extension settings and is completely separate from website cookies. The extension storage is more secure and private than cookies, and can only be accessed by our extension.
8. Updates to This Policy
We may update this Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies, please contact us at:
Vepler Ltd.
171-75 Shelton Street
Covent Garden
London WC2H 9JQ
England
Email: hello@propbar.co.uk
10. Legal Basis and Transparency
Our use of cookies is governed by:
- The Privacy and Electronic Communications Regulations 2003 (PECR)
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
Transparency Notice: We load all cookies automatically without waiting for explicit consent. For essential cookies and performance monitoring, we rely on our legitimate interest. Marketing cookies typically require explicit consent under PECR, but we load them automatically to provide consistent user experience.
Users who wish to avoid tracking should configure their browser settings to block cookies before visiting our website or use privacy tools like browser extensions. For more information about cookie regulations, visit the ICO guidance on cookies .